Return & Refund Policy

Return Eligibility

We accept returns within 7 days of delivery for the following conditions:

• Product is defective or damaged upon delivery
• Product does not match the description
• Wrong product was delivered
• Product is in original, unopened condition with all packaging intact

Non-Returnable Items

The following items cannot be returned:

• Products damaged by misuse or negligence
• Products without original packaging or accessories
• Products used beyond normal inspection
• Customized or personalized items

Return Process

1. Contact Us: Reach out to us via WhatsApp or phone within 7 days of delivery
2. Provide Details: Share your order details and reason for return
3. Inspection: We will arrange for product inspection
4. Approval: Once approved, we will arrange pickup or provide return instructions
5. Refund: Refund will be processed within 5-7 business days after product verification

Refund Method

Refunds will be processed through the original payment method. If payment was made via cash on delivery, we will arrange for cash refund or bank transfer.

Exchange Policy

We offer exchanges for defective or wrong products. Exchanges are subject to product availability. If the replacement product is of different value, the difference will be adjusted accordingly.

Warranty Claims

Products covered under manufacturer warranty should be claimed directly with the manufacturer or authorized service center. We can assist you in locating the nearest service center.

Contact for Returns

For return requests, please contact us through our Contact page or via WhatsApp with your order details.